Terms of Use

1. Acceptance of terms

These Terms of Use (“Terms”) are a binding agreement between you and LivaUp (“LivaUp”, “we”, “us” or “our”) and govern your access to and use of the LivaUp mobile application, websites and related services (together, the “Service”).

By creating an account or using the Service, you confirm that you have read, understood and agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using LivaUp, you represent and warrant that:

• you are at least 18 years old and legally able to enter into a binding contract;
• you are not prohibited from using the Service under any applicable law;
• you have not been previously banned from LivaUp; and
• you have not been convicted of, or are not required to register as a sex offender for, any sexual or violent crime.

We may ask you to verify your age or identity, and we may suspend or delete any account that we reasonably believe belongs to someone under 18.

3. Your account

• You may sign up with Apple, Google or email. You must provide accurate and up-to-date information and keep it current.
• You may maintain only one account, and you must not create an account on behalf of anyone else or impersonate any person.
• You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at support@livaup.app if you suspect unauthorized use.
• Your account is personal to you. You may not sell, transfer or share it.

4. Community guidelines

LivaUp is a place to meet people with respect. When using the Service, you agree not to:

• harass, bully, threaten, stalk, intimidate or defame anyone;
• post or broadcast nudity, sexually explicit content, or sexual content involving anyone without consent;
• post, request or share any content that sexualizes or exploits minors in any way. We report such content to the competent authorities;
• post hate speech or content that promotes violence, discrimination or self-harm based on race, ethnicity, religion, nationality, disability, gender, sexual orientation or any other protected characteristic;
• solicit money, gifts or financial information from other users, or engage in scams, romance fraud, phishing or pyramid schemes;
• offer or solicit commercial sexual services, or use the Service for prostitution or human trafficking;
• promote or sell illegal goods or services, including drugs and weapons;
• impersonate any person or entity, or misrepresent your age, identity or affiliation;
• share another person’s private information, images or recordings without their consent;
• record, screenshot or redistribute calls, live streams or private content of other users without their consent;
• post spam, advertising or unsolicited promotions, or use the Service for commercial purposes without our written permission;
• use bots, scripts, scrapers or other automated means to access the Service, collect user data or create accounts;
• interfere with, disrupt, reverse engineer or attempt to gain unauthorized access to the Service, its servers or networks;
• exploit bugs or manipulate games, rankings, rewards, spins or virtual items; or
• violate any applicable law or encourage others to do so.

5. Safety and interactions with other users

You are solely responsible for your interactions with other users, both on and off the Service. LivaUp does not conduct criminal background checks or verify the identity of its users, and we cannot guarantee the conduct of any user.

• Never send money or share financial information with people you meet on LivaUp.
• Be cautious when sharing personal information such as your address, workplace or exact location.
• If you decide to meet someone in person, meet in a public place, tell a friend or family member your plans, and arrange your own transportation.
• Use the in-app block and report tools whenever someone makes you uncomfortable or violates these Terms.

If you are in immediate danger, contact your local emergency services first.

6. Your content

“User Content” means anything you post, upload, send, stream or otherwise make available through the Service, including photos, profile information, messages, posts, stories, comments, voice and video.

• Ownership. You keep ownership of your User Content.
• License to LivaUp. You grant LivaUp a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, modify (for example, to resize or translate), display, distribute and perform your User Content, solely to operate, provide, promote and improve the Service. This license ends when your content is deleted from the Service, except for content that has been shared with others and not deleted by them, and except for copies we must keep for legal or safety reasons.
• Your responsibility. You are solely responsible for your User Content. You represent that you own it or have all rights necessary to share it, and that it does not violate these Terms, the law or anyone’s rights.
• Public content. Content you share in public areas, such as your profile, posts, stories, audio rooms and live streams, can be seen by other users. Please share carefully.

7. Moderation and reporting

We have zero tolerance for objectionable content and abusive users. To keep LivaUp safe:

• we use automated tools and human review to detect and remove content that violates these Terms, including automated screening of images;
• you can report users or content from within the app, and you can block any user at any time;
• we review reports and aim to act on them within 24 hours, which may include removing content and suspending or banning the responsible user; and
• we may remove or restrict any content, or limit any account, at our discretion and without prior notice, if we believe it violates these Terms or puts others at risk.

We are not obligated to monitor all content and are not responsible for User Content posted by others.

8. Diamonds, gifts and other virtual items

The Service may offer virtual items such as diamonds, gifts, avatar frames, spins and other in-app rewards (“Virtual Items”).

• Virtual Items are licensed to you, not sold. We grant you a limited, personal, non-transferable, revocable license to use them within the Service only.
• Virtual Items have no monetary value and cannot be exchanged for cash, refunded or redeemed for real money or anything of value outside the Service, unless required by applicable law.
• Virtual Items may not be sold, traded or transferred outside the features the Service provides.
• Purchases are made through the Apple App Store or Google Play and are subject to their payment terms. All purchases are final, except as required by law or the applicable store’s refund policy.
• We may change the pricing, availability or features of Virtual Items at any time. Virtual Items are forfeited if your account is deleted or terminated for violating these Terms.

9. Subscriptions

LivaUp may offer premium subscriptions that provide additional features.

• Payment is charged to your Apple ID or Google Play account when you confirm your purchase.
• Subscriptions renew automatically for the same period at the then-current price unless you turn off auto-renewal at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours before the end of the current period.
• You can manage or cancel your subscription in your App Store or Google Play account settings. Deleting the app or your account does not cancel your subscription.
• Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.
• Refunds are handled by Apple or Google according to their policies.

10. Third-party services

The Service may contain links to, or integrations with, third-party services, including sign-in providers, payment platforms and advertisers. We do not control and are not responsible for third-party services, and your use of them is subject to their own terms and policies.

11. Intellectual property

The Service, including its software, design, logos, trademarks, graphics, games and all content other than User Content, is owned by LivaUp or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the app for your personal, non-commercial use. You may not copy, modify, distribute, sell or lease any part of the Service, or reverse engineer or attempt to extract its source code, except as permitted by law.

If you believe content on the Service infringes your copyright or other rights, please send a notice to support@livaup.app that identifies the work, the infringing content and your contact details.

12. Suspension and termination

You may stop using the Service and delete your account at any time in Settings › Delete Account.

We may suspend, restrict or terminate your account or access to the Service, with or without notice, if we reasonably believe that you have violated these Terms, created risk or legal exposure for LivaUp or other users, or if required by law. We may also block devices used to violate these Terms. If your account is terminated for a violation, you will not be entitled to any refund of Virtual Items or subscription fees, except as required by law. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability and governing law.

13. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. LivaUp does not warrant that the Service will be uninterrupted, secure or error-free, that defects will be corrected, or that any content, match or interaction will meet your expectations. LivaUp is not responsible for the conduct of any user, on or off the Service.

14. Limitation of liability

To the maximum extent permitted by law, LivaUp and its affiliates, officers, employees, partners and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or relating to your use of or inability to use the Service, the conduct or content of any user or third party, or unauthorized access to your data. In no event will LivaUp’s total liability to you exceed the greater of (a) the amount you paid to LivaUp in the twelve (12) months before the claim arose, or (b) one hundred US dollars (US$100).

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law, or any mandatory consumer rights you have.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless LivaUp and its affiliates, officers, employees and partners from any claims, damages, losses, liabilities and expenses, including reasonable legal fees, arising out of your use of the Service, your User Content, your interactions with other users, or your violation of these Terms or any law or third-party right.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be resolved by the competent courts and enforcement offices of Istanbul, Türkiye, unless mandatory consumer protection laws of your country of residence give you the right to bring proceedings in your local courts.

Before filing any claim, please contact us at support@livaup.app so we can try to resolve the issue informally.

17. Additional terms for Apple App Store users

If you downloaded the app from the Apple App Store, the following also applies:

• These Terms are between you and LivaUp only, not Apple Inc. (“Apple”). LivaUp, not Apple, is solely responsible for the app and its content.
• Your license to use the app is limited to use on Apple-branded products that you own or control, as permitted by the App Store Usage Rules.
• Apple has no obligation to provide maintenance or support services for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims.
• Apple is not responsible for the investigation, defense, settlement or discharge of any third-party claim that the app infringes intellectual property rights.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will notify you in the app or by other appropriate means before the changes take effect. The “Last updated” date at the top shows when these Terms were last revised. Continuing to use the Service after the changes take effect means you accept the revised Terms.

19. General

• Entire agreement. These Terms, together with our Privacy Policy and any additional terms shown to you in the app, are the entire agreement between you and LivaUp regarding the Service.
• Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
• Language. These Terms are written in English. Any translation is provided for convenience only, and the English version controls.

20. Contact us

If you have any questions about these Terms, please contact us: